Privacy Policy for EV1 Logistics Limited
Last Updated: June 2, 2025
EV1 Logistics Limited ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our logistics services, visit our website, or otherwise interact with us.
By using our services or providing us with your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of personal information from you, depending on the nature of our interaction. This may include:
-
Contact Information: Name, address, email address, phone number, and other similar contact details.
-
Business Information: Company name, job title, business address, and other professional details relevant to our logistics services.
-
Service-Related Information: Details necessary for providing logistics services, such as shipment details (origin, destination, contents, value), delivery instructions, billing and payment information (e.g., credit card details, bank account information), and customs documentation.
-
Website Usage Data: Information about your interactions with our website, including IP address, browser type, operating system, referring URLs, pages viewed, and access times. We may use cookies and similar tracking technologies for this purpose (please refer to our Cookie Policy, if applicable, for more details).
-
Communication Information: Records of your communications with us, including emails, phone calls, and chat messages.
-
Security and Compliance Information: Information required to comply with legal obligations, such as identity verification for customs or regulatory purposes.
2. How We Use Your Information
We use the information we collect for various purposes, including:
-
Providing and Managing Services: To process, manage, and deliver your shipments, provide tracking information, and fulfill our contractual obligations.
-
Communication: To communicate with you regarding your shipments, service updates, inquiries, and to provide customer support.
-
Billing and Payment: To process payments, issue invoices, and manage financial transactions related to our services.
-
Improving Our Services: To analyze usage patterns, gather feedback, and enhance the quality, efficiency, and security of our logistics operations and website.
-
Marketing and Promotions: To send you information about our services, special offers, and news that may be of interest to you, where permitted by law and in accordance with your preferences. You can opt-out of marketing communications at any time.
-
Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, and government requests, and to enforce our terms and conditions.
-
Security and Fraud Prevention: To protect against fraud, unauthorized access, and other illegal activities, and to ensure the security of our systems and data.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
-
Service Providers: With trusted third-party service providers who assist us in operating our business and providing our services (e.g., carriers, customs brokers, IT service providers, payment processors). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
-
Business Partners: With business partners, where necessary, to provide integrated services or joint promotions.
-
Legal Requirements: When required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal obligations, protect our rights, property, or safety, or the rights, property, or safety of others.
-
Business Transfers: In connection with a merger, acquisition, sale of assets, or other corporate transaction involving all or part of our business.
-
With Your Consent: With your explicit consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, secure networks, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
-
Right to Access: To request access to the personal information we hold about you.
-
Right to Rectification: To request correction of inaccurate or incomplete personal information.
-
Right to Erasure ("Right to be Forgotten"): To request the deletion of your personal information under certain circumstances.
-
Right to Restriction of Processing: To request that we restrict the processing of your personal information under certain conditions.
-
Right to Data Portability: To receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
-
Right to Object: To object to the processing of your personal information for certain purposes, such as direct marketing.
-
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ev1 Logistics Limited, Unit 5 Magazine Point, Riverbank Road, Bromborough, Wirral, CH62 3JP, info@ev1logistics.co.uk, Telephone (+44) 0151 317 7004
Privacy Policy for EV1 Logistics Limited
Last Updated: June 2, 2025
EV1 Logistics Limited ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our logistics services, visit our website, or otherwise interact with us.
By using our services or providing us with your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of personal information from you, depending on the nature of our interaction. This may include:
-
Contact Information: Name, address, email address, phone number, and other similar contact details.
-
Business Information: Company name, job title, business address, and other professional details relevant to our logistics services.
-
Service-Related Information: Details necessary for providing logistics services, such as shipment details (origin, destination, contents, value), delivery instructions, billing and payment information (e.g., credit card details, bank account information), and customs documentation.
-
Website Usage Data: Information about your interactions with our website, including IP address, browser type, operating system, referring URLs, pages viewed, and access times. We may use cookies and similar tracking technologies for this purpose (please refer to our Cookie Policy, if applicable, for more details).
-
Communication Information: Records of your communications with us, including emails, phone calls, and chat messages.
-
Security and Compliance Information: Information required to comply with legal obligations, such as identity verification for customs or regulatory purposes.
2. How We Use Your Information
We use the information we collect for various purposes, including:
-
Providing and Managing Services: To process, manage, and deliver your shipments, provide tracking information, and fulfill our contractual obligations.
-
Communication: To communicate with you regarding your shipments, service updates, inquiries, and to provide customer support.
-
Billing and Payment: To process payments, issue invoices, and manage financial transactions related to our services.
-
Improving Our Services: To analyze usage patterns, gather feedback, and enhance the quality, efficiency, and security of our logistics operations and website.
-
Marketing and Promotions: To send you information about our services, special offers, and news that may be of interest to you, where permitted by law and in accordance with your preferences. You can opt-out of marketing communications at any time.
-
Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, and government requests, and to enforce our terms and conditions.
-
Security and Fraud Prevention: To protect against fraud, unauthorized access, and other illegal activities, and to ensure the security of our systems and data.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
-
Service Providers: With trusted third-party service providers who assist us in operating our business and providing our services (e.g., carriers, customs brokers, IT service providers, payment processors). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
-
Business Partners: With business partners, where necessary, to provide integrated services or joint promotions.
-
Legal Requirements: When required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal obligations, protect our rights, property, or safety, or the rights, property, or safety of others.
-
Business Transfers: In connection with a merger, acquisition, sale of assets, or other corporate transaction involving all or part of our business.
-
With Your Consent: With your explicit consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, secure networks, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
-
Right to Access: To request access to the personal information we hold about you.
-
Right to Rectification: To request correction of inaccurate or incomplete personal information.
-
Right to Erasure ("Right to be Forgotten"): To request the deletion of your personal information under certain circumstances.
-
Right to Restriction of Processing: To request that we restrict the processing of your personal information under certain conditions.
-
Right to Data Portability: To receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
-
Right to Object: To object to the processing of your personal information for certain purposes, such as direct marketing.
-
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
EV1 Logistics Limited [Insert Company Address Here] [Insert Company Email Here] [Insert Company Phone Number Here]
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